Lippicott says good brands have signature cues that concentrate a brand into something tangible and can fundamentally be considered as a sign or signifier of the whole business. What is signified can vary dramatically. Examples form Lippincott include:
- Scent: the wood-infused interior of a Rolls Royce
- Sound: sonic signature of Intel
- Visual: the silhouette of iPod advertising
- Touch: the touch of Lycra
- Shape: classic Coca-cola bottle
- Voice: “Thank you for jetting with us” from JetBlue
- The behavior of people: the well-trained baristas of Starbucks
- Service: 24/7 customer service from Zappos
- Product uniqueness: the left-handed ignition of a Porsche
- Ritual: insisting on a lime wedge when drinking a Corona
- Color: the distinctive blue box from Tiffany